Delivery & Returns

Christmas delivery 2017

To ensure you receive your order in time for Christmas, order before 2pm on Thursday 21st December selecting Next Day Courier on the checkout page. For standard Royal Mail deliveries, orders need to be placed by 2pm on Tuesday 19th December (please note these will not be guaranteed.)

Any orders placed between 26th December and 1st January will be despatched on 2nd January 2018.


You can return unopened and unused creams that you have bought from us within 7 days of receipt for a full refund or exchange. Creams that have been touched or used cannot be returned. The cost of returning the goods is to be borne by you.

To avoid disappointment, we recommend that you try out Veil shades using our sample kits available for light, medium and dark skin tones or demonstration kits. All prices quoted include VAT. Your statutory rights are not affected.


Postage and Packaging

Orders received before 2pm are dispatched the same day by Royal Mail standard post or courier if next day service selected. Orders received after 2pm are dispatched the following working day. (All orders placed after Friday 2pm and Saturday/ Sunday will be shipped on Mondays.)

UK & IRL Postage & Packing will be calculated as follows:

Order Value Range                  P&P Cost

£0.00 - £44.99                         £3.90     

£44.99 +                                  Free Delivery

Sample Kits                              £1.00


UK Courier - Next working day

P&P Cost: £10.50


Please note: Please allow two working days for delivery to Southern Ireland, IOM, IOW and Channel Islands.


Overseas Postage & packaging will be calculated as follows: 

Overseas Delivery             P&P Cost - Europe           P&P Cost - Rest of World

Standard Delivery                £4.70                               £7.00

Tracked Delivery                  £12.99                             £15.99


All our prices are displayed in Pounds Sterling. Your credit card will be charged in your own currency, i.e. if you live in the USA you will be charged in US$ at the rate set by your credit card company at the time your goods are shipped.